Returns / Exchanges

You must inform us via email before returning, refunding or exchanging a product.

Return and refund policy:

  1. You are entitled to a refund if the item you bought is faulty, does not fit, suit your taste or doesn’t fulfil the description given before you bought. 

  2. Claudio Lugli Sportswear Limited operates a 28 days returns/exchange policy, if the goods are in perfect condition, have not been damaged, worn or washed, with the original tags and a valid proof of purchase. We advise that you check the garments as soon as they arrive.

  3. If upon return of the garment, the value of the product has decreased, then you shall only be refunded the current value, if the value has increased, then you will be refunded/exchanged for the amount on your receipt.

We would not like our customers to be concerned by our delivery/return policy, so therefore we keep them easy  to understand and short.