Returns / Exchanges

You must inform us via email or telephone (+442084501274) before returning, refunding or exchanging a product.

Return and refund policy:

  1. You are entitled to a refund if the item you bought is faulty, does not fit, suit your taste or doesn’t fulfil the description given before you bought. 

  2. You should fill out the Returns form document in the package sent to you, with each of the criteria properly filled in. 

  3. Claudio Lugli Sportswear Limited operates a 28 days returns/exchange policy, if the goods are in perfect condition, have not been damaged, worn or washed, with the original tags and a valid proof of purchase. We advise that you check the garments as soon as they arrive.

We would not like our customers to be concerned by our delivery/return policy, so therefore we keep them easy  to understand and short.