Basket rewards & delivery

Find a piece you love. Build a bag that works harder for you. Here is how delivery and website basket rewards work at Claudio Lugli.

Complimentary delivery from £150

Spend £150 or more after discounts for complimentary next-working-day delivery on eligible orders to England, Scotland and Wales, where that service is available.

Northern Ireland, the Channel Islands, the Isle of Man and some remote postcodes have separate charges or exclusions. Available services, charges and estimated delivery dates are confirmed for your address at checkout before payment.

Orders placed before 3:45pm Monday to Friday are normally processed that working day. Pre-orders, weekends, public holidays and some locations can take longer. Read our delivery details for the current services and conditions.

Check your bag for Lucky Dip rewards

When a Lucky Dip offer is available for your order, your bag shows the qualifying spend, the reward and the sizes you can choose. A Lucky Dip is a mystery print; select an available size from the offer shown in your bag.

  1. Add the pieces you want to buy.
  2. Open your bag to check the current delivery and gift offers.
  3. If a gift is offered, select its available size and add it before continuing.
  4. Confirm the gift, discounts and final delivery charge at checkout before paying.

Gift offers depend on the selected products, available stock and the conditions shown for your basket. Changing quantities, removing an item or applying a discount can change eligibility. Any delivery promotion shown for your bag is confirmed at checkout.

Open your bag

Shopping with an AI assistant?

Ask your assistant to open the product on our website, then check your bag for available offers and choose any eligible gift before checkout. Gift selection is part of our website shopping experience; do not assume a gift will be added automatically by another shopping service.

If you return an item

If a return means your order no longer qualifies for a promotional gift, include the gift where the offer terms require it. Any adjustment follows the applicable offer terms and your statutory rights. Read our returns and exchanges guide and full returns policy.

Rewards Club and personal help

For loyalty programme information and your account options, visit the Rewards Club. For help choosing a size or checking an offer, email enquiry@claudioluglishirts.com or call 020 8450 1274.