FAQ

Claudio Lugli · Help

Questions, answered

Everything we're asked most — from fit and fabric to delivery, returns and visiting us in person. Can't find it? Real people answer our phones.

The Brand & Our Shirts

Who is Claudio Lugli?

Claudio Lugli is a London design house known for bold, artistic printed shirts and statement menswear. Every collection is designed in-house in London, blending fearless print design with a sharp, tailored fit. For decades we've dressed confident men who like to stand out - from weddings and race days to the world stage. Read our story.

Where are Claudio Lugli shirts designed and made?

Every print is designed in London by our creative team. Our shirts are crafted from premium fabrics and finished to a designer standard - British design and expert construction in one piece.

What are Claudio Lugli shirts made from?

Most of our printed shirts are made from premium satin cotton - smooth, breathable and with a subtle sheen that brings the prints to life. Selected ranges use Tencel, linen or a poly-viscose cotton blend (our Hawaiian styles), our boxer shorts are 100% cotton poplin, and our neckties are pure silk. The exact composition is listed on every product page.

What is a flocking shirt?

Flocking is a specialist finish that gives the print a soft, raised, velvet-like texture you can both see and feel - turning a flat design into three-dimensional, tactile art. It's one of the details that makes a Claudio Lugli shirt unmistakable.

Are your prints limited edition?

Yes. Our prints are produced in limited runs, so once a design sells out it rarely returns. It's part of what makes each piece special - you're unlikely to see anyone else in the exact same shirt.

Has Claudio Lugli been worn by anyone famous?

Our shirts have a loyal following among sportsmen and entertainers, and we've created official collections including the Tyson Fury 'Gypsy King' range and a WWE Icons collection. Bold personalities have always been drawn to bold design.

Is Claudio Lugli a designer brand?

Claudio Lugli sits in the accessible-luxury space: genuine designer prints, premium fabrics and a tailored fit, without a four-figure price tag. Statement menswear designed to be worn - not saved for the back of the wardrobe.

Do you make womenswear?

Yes. Alongside our menswear we design a growing womenswear collection - printed shirts, jackets, dresses and more - with the same fearless approach to print.

Does Claudio Lugli create charity or collaboration collections?

Yes - we're proud to design cause and collaboration collections, including shirts supporting Prostate Cancer UK and official ranges such as the Tyson Fury 'Gypsy King' and WWE Icons collections. Bold design with a purpose.

Sizing & Fit

How do your shirts fit? Should I size up?

Our shirts are cut with a tailored regular fit - shaped through the chest and shoulders for a sharp, flattering silhouette rather than a boxy one. Because of this tailored cut, many customers prefer to go one size up, and we recommend it if you're between sizes, have broad shoulders, or like a more relaxed feel. We offer 9 sizes from S to 6XL - more precise increments than most brands - and our Size Guide lists exact garment measurements taken flat. Unsure? Send us your chest measurement and we'll tell you exactly which size to order.

What fit are Claudio Lugli shirts?

A tailored regular fit - shaped through the chest and shoulders for a sharp silhouette, not a boxy one. Between sizes or broad-shouldered? Go one size up.

How do I find my size?

Measure a shirt that already fits you well (chest, collar and sleeve) and compare it to our Size Guide, or measure your chest and refer to the chart. Still unsure? Call us on 020 8450 1274 with your chest measurement and we'll tell you exactly which size to order.

My size is sold out - will it come back?

Because our prints are limited edition, popular sizes can sell out and may not be restocked. Sign up to our newsletter or use 'notify me' on the product page and we'll alert you if it returns.

Caring for Your Claudio

How do I wash my printed shirt?

To keep your print looking its best, turn the shirt inside out and wash cold (30 degrees) on a gentle cycle with a mild detergent. Avoid bleach and fabric softener, which can dull prints over time. Always check the care label inside the garment first.

Can I iron a printed or flocked shirt?

Yes - iron inside out on a low heat and never directly over the print or flocking. For flocked designs, a light steam is gentler still. Hang the shirt as soon as it's dry to keep it crisp.

Are your shirts machine washable?

Most are - wash cold, inside out, on a gentle cycle. A few pieces (silk, leather and embellished items) are dry-clean or spot-clean only, so always follow the care label. See our Care for Your Claudio page for full guidance.

Delivery

How fast is delivery? Do you offer next-day?

Order before 3:45pm on a working day for next-day UK delivery via DPD's tracked service. UK next-day delivery is free on orders over 150 pounds. Full details on our Delivery page.

Do you ship worldwide, and what does it cost?

Yes - we ship worldwide with DPD tracked delivery. Shipping is calculated at checkout by destination. International orders may be subject to local duties or taxes on arrival, which are the customer's responsibility. See our Delivery page.

How do I track my order?

Once shipped, you'll receive an email with a 10-digit DPD tracking number. Adding a mobile number at checkout lets DPD text you delivery updates and lets you leave instructions.

Returns & Exchanges

What is your return policy?

We offer a 28-day return policy. Items must be unworn, unwashed and in original condition with tags attached. Choose a refund (excluding return postage), an exchange, or store credit. For hygiene reasons, boxer shorts and certain items can't be returned once opened. Full details on our Returns Policy.

How do I return or exchange an item?

Contact Customer Care on 020 8450 1274 or enquiry@claudioluglishirts.com to start your return, then send the item back within 28 days. You cover return postage unless the item is faulty. Want a different size or print? Ask for an exchange - if your shirt isn't perfect, we'll happily exchange it for the next size.

How long do refunds take?

We process refunds promptly once your return arrives and is inspected - typically within a few working days, back to your original payment method.

Can I cancel or change my order?

Yes - if it hasn't shipped, call 020 8450 1274 or log into your account. Under UK Consumer Contracts Regulations you also have 14 days from receipt to cancel.

Visit Us, Showroom & Tailoring

Do you have a shop I can visit?

Yes - you're welcome at our London showroom. Book a free private appointment and our stylists will help you explore the full collection in person. Find us at Unit 4 Magic House, Streakes Field Road, London NW2 7GD, with free private parking. You'll also find our stands at Britain's biggest events - see On The Road.

Do you offer tailoring or alterations?

Yes. At the showroom we offer on-site fittings and tailoring so your pieces fit perfectly - ideal for suits and occasionwear. Book an appointment or call 020 8450 1274.

Can I collect my online order in store?

Yes - collect online orders from our showroom, with the option of an immediate fitting or exchange while you're there.

How do I contact Claudio Lugli?

Call us on 020 8450 1274 or email enquiry@claudioluglishirts.com during office hours - real people, happy to help with sizing, orders or styling. You can also reach us on social media @claudio_lugli or via our Contact page.

Ordering, Payment & Gifting

What payment methods do you accept?

All major credit and debit cards (Visa, Mastercard, American Express), plus PayPal and Apple Pay. Prefer to pay by phone? Call during office hours. Every transaction is encrypted and secure.

Do you offer pre-order shirts?

Yes - selected upcoming prints are available to pre-order before they land, so you can secure a limited-edition design before it sells out. Pre-order items ship as soon as stock arrives; the expected date is shown on the product page.

Do you have a sale or outlet?

Yes - our Sale section has genuine reductions across shirts and menswear, including past-season limited editions. Stock is limited, so pieces move quickly.

Do you sell gift vouchers?

Yes - digital gift vouchers are available on our website and make an easy, always-the-right-size gift. They're delivered by email and can be cancelled within 30 minutes of purchase if unused.

Do you have a loyalty programme?

Yes - our Rewards Club earns you points on every purchase to redeem against future orders. Sign up on our website to start earning.

Authenticity & Stockists

Where can I buy authentic Claudio Lugli shirts?

The best place is right here at claudioluglishirts.com - our official store, with the full range and newest limited-edition prints first. We also supply selected menswear stockists; buying from us or an authorised stockist guarantees a genuine Claudio Lugli.

Do you have stockists near me?

Yes - selected independent menswear retailers carry Claudio Lugli. See our Stores & Stockists page to find one, or shop the complete collection online.

Do you have an affiliate or collaboration programme?

Yes - if you'd like to work with us, see our Affiliate/Collabs page. We partner with creators and stylists who share our love of bold print.

Still have a question?

Real people, happy to talk sizing, orders or styling — Monday to Friday, 9:30 to 16:30 GMT.